How can I track my order?

Within 48 hours of your order, we will email you the order number and shipment status.

Can I change my order details?

Yes, you can modify the order details in the backend, including content, quantity, price, and delivery time.

Can I cancel my order?

Yes

When will my order be shipped?

Track ID will be issued within 48 hours after payment

What payment methods do you accept?

Credit card PayPal

Does the price include taxes?

Yes

Are there any discount codes available?

New users can get a promo code when registering for email. Promo codes are randomly distributed during holidays.

What payment options can I use?

Credit card PayPal

How much is the shipping fee?

5-8 knives global price

Do you offer international shipping?

Yes

Which courier service do you use for delivery?

United States Federal Postal Service

How long does delivery take?

7-10 business days

What should I do if my package is lost?

supply again

How can I request a return?

Wait for customer service approval in the background

What is your return policy?

Backend Review

How can I exchange an item?

Backend request

Do I need to pay for return shipping?

No

What should I do if I receive a defective item?

Submit the return request for review in the backend

How do I create an account?

Register with email

What should I do if I forget my password?

Edit in the background

How can I update my personal information?

Submit the application in the background

How can I check my order history?

Our email feature will notify you of each logistics node in your order

How do I choose the right size?

According to the specific product

What materials are used in your products?

According to the specific product

Where can I find detailed product information?

According to the specific product

How many color options are available for your products?

According to the specific product

When will out-of-stock items be restocked?

Within 3 days

How do I use a discount code?

Enter the discount code when paying

Do you offer membership discounts?

Members enjoy exclusive benefits including unlimited divination sessions, regular gifts, and discount coupons, along with unique membership discount codes.

How can I get discount updates?

On the homepage or in email notifications

Do you support bulk purchases?

Buy more, get more

What should I do if my product has a quality issue?

Request a refund, exchange, or send a coupon